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Published 21.09.2014 | Author : admin | Category : What Do Guys Really Want In A Woman

If you’re still considering switching companies, your current security provider may offer you a special loyalty offer to keep you as a customer.
While the actions of certain individuals or companies can reflect negatively on the entire electronic security industry, many home security companies are positive stewards who act in the best interest of consumers.
DisclaimerViews expressed on this Blog are those of the individual author and do not necessarily reflect the views of BBB or the Council of Better Business Bureaus.
While most “door knockers” are legitimate, some use high-pressure scare tactics in their pitches to make a sale. If someone is knocking at your door trying to sell you security services, ask to see a company badge and a photo ID card. Most importantly, don’t feel pressured to sign a contract immediately, and know that you have the right to make a decision on your own terms. As one of the leading home security and automation companies in the industry, ADT abides by the responsible sales practice guidelines set forth by the Electronic Security Association (ESA).

Leveraging BBB’s resources, you can easily identify reputable home security providers to make educated purchase decisions. Ferber is senior vice president and chief customer officer for The ADT Corporation, a BBB National Partner and BBB Accredited Business. Consumers have reported sales people will say that their current alarm monitoring company is going out of business or that an upgrade to their home security equipment is required. Since door knockers will often make unrealistic claims, make sure you contact your current security provider to understand all the facts about your existing system and contract. If you did sign a contract, and you’re unhappy or have regret, you have three days to cancel without penalty in most situations.
We encourage all home security companies to actively follow the spirit of the ESA guidelines to help reinforce positive perceptions about our industry.
Remembering your rights as a consumer and performing a little research will ensure that your relationship with your security provider provides true peace of mind.

He is responsible for developing strategies and executing programs designed to create and sustain a superior experience for ADT customers. In some cases, the sales people falsely state or imply that they represent the consumer’s current alarm monitoring company or that the manufacturer of their alarm equipment recommends that they change monitoring companies. Consumer complaints have historically been highest during the summer season, and often times, the victims of these scams are elderly adults.

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